Labuan Bajo harbour, the departure point for every Komodo cruise

Get in touch

Talk to the reservations team

Send us your dates and group size and you will get availability, a cabin plan and a firm quote back — usually within a few hours.

  • +62 811-3823-875
  • 24/7 on WhatsApp
  • Labuan Bajo, Flores

Direct channels

How to reach us

WhatsApp is the fastest route to a real answer. Everything is handled by the Naturalia reservations team within the Komodo Luxury operation.

WhatsApp +62 811-3823-875 Fastest reply, 24/7 Email sales@komodoluxury.com For detailed quotes and invoices
Operational base Labuan Bajo, Flores Departures leave from the harbour here
Head office Komodo Luxury, Bali The operator behind Naturalia Cruise
Response time Usually a few hours Availability and a firm quote in one reply
Official booking komodoluxury.com Naturalia and every sister vessel
Cruise guests enjoying the Komodo archipelago

Make it one reply

What to include in your first message

The more of this you send up front, the faster we can come back with something firm rather than a follow-up question.

  • Your dates

    Even approximate ones. April to November is the dry window and the popular weeks go early.

  • Group size

    How many adults and children, and whether you want cabins or the whole boat.

  • Divers or not

    It changes how we sequence the days around the tides.

  • Flights in and out

    So we can check the return time works against your departure.

We invite you to get in touch with our dedicated team for any queries or assistance you may need regarding our naturalia cruise services. Your journey to discovering the wonders of nature is just a message away.

How to reach us

You can reach us via email at sales@komodoluxury.com or by telephone at +62 811 3823 875. Our team is available to assist you with any inquiries from Monday to Friday, 9am to 5pm. We strive to respond to all queries within two business days.

When reaching out, please include your full name, contact information, and a detailed description of your inquiry. This enables us to provide you with the most accurate and helpful assistance. We look forward to hearing from you and helping you plan an unforgettable natural cruise experience.

FAQ

Q: How do I make a booking?

A: To make a booking, please contact us directly through email or phone. Our team will guide you through the process and ensure all your preferences are noted.

Q: What information should I include in my booking enquiry?

A: Please include your preferred dates, number of guests, and any special requirements or questions you might have. This helps us tailor the best options for your cruise.

Q: How soon will I receive a response to my enquiry?

A: We aim to respond to all enquiries within two business days, ensuring you receive timely and thorough information for your planning needs.

Keep reading

Before you write

  • Luxury phinisi at anchor in Komodo National Park Rates

    Rates & How to Book

    Low, high and peak season pricing, the deposit schedule, park fees and exactly what happens after you enquire.

    Read more
  • Phinisi at anchor in a sheltered Komodo bay FAQ

    Naturalia Cruise FAQ

    Booking, payment, cabins, weather, diving and packing — the questions guests ask us most, answered in full.

    Read more
  • Luxury phinisi sailing through Komodo National Park About

    About Naturalia Cruise

    A phinisi launched in 2026, run by a crew who have sailed this park for more than ten years.

    Read more
View over Labuan Bajo bay and its outer islands

Reservations

One message is usually enough

Dates, group size, divers or not. We will come back with what is open, what it costs and what sits outside the fare.